Care alerts
Leaders can raise concerns so senior leadership sees serious needs faster.
Pastoral care software
Pastoral care software that helps leaders notice earlier.
My12 supports the pastoral rhythms that keep people known, followed up and cared for.
Pastoral care is deeply human, but the signals around care can be easy to miss. A missed group, a prayer request, a concern raised by a leader, or a quiet absence may all matter.
My12 helps churches organise these moments without turning pastoral care into heavy administration.
Prayer and praise
Prayer requests, praise reports and care notes stay attached to the person.
Responsible visibility
Role-based access helps care information reach the right leaders.
Questions My12 helps answer
Turn scattered ministry signals into clear next steps.
Which care concerns need senior attention?
Which prayers are still active?
Which leaders are carrying heavy care loads?
From the actual product
A concern becomes a next step.
A prayer request, a missed meeting or a difficult conversation can be the beginning of pastoral follow-up. My12 connects what a group leader records with the people who can offer support.
Notice and record
Keep a prayer request, care note or meaningful Life Journey milestone with the person. Speak or type an update into My12 Assistant, then review and confirm the proposed records.
Raise the concern
When a situation needs senior attention, the leader raises a Care Alert. Senior Leadership can review the concern and assign follow-up.
Return to the person
Use the care history and planned actions to prepare for the next conversation. Update the alert as the situation progresses and resolve it when appropriate.
Actual My12 screens. Fictional demonstration data. Select a screen to enlarge.
Before you choose
Your questions, answered.
What should a church track in pastoral care software?
Record the context needed for responsible follow-up: relevant contact, prayer needs, care actions and concerns that need senior attention. Keep sensitive detail to the minimum your church needs, and apply your own safeguarding and privacy procedures.
Can a group leader ask senior leadership for help?
Yes. Leaders can raise Care Alerts. Senior Leadership can review, assign, follow up and resolve them. My12 supports that workflow alongside the care recorded in the leader app.
Does the assistant save pastoral records automatically?
The assistant prepares proposed records from a spoken or typed update. The leader reviews, clarifies and confirms what should be saved.
Can My12 work alongside Planning Center?
Yes. My12 can import people, groups, campuses and leaders from Planning Center. Leaders then record care, prayer and follow-up in My12. This is an import into My12, not a two-way sync.
Simple, transparent pricing
Start free for 30 days. No payment required.
Choose the plan that fits your church. Upgrade, downgrade, or cancel anytime.
Starter
£29/ month
For small churches and church plants getting started with care.
1 campus 3 leaders
Start free trial- Attendance tracking
- Care priorities
- Prayer requests
- Leader feedback
- Basic reporting
Most Popular
Growth
£69/ month
For established churches with an active leadership team.
2 campuses 20 leaders
Start free trial- Everything in Starter
- Multi-campus support
- Advanced care alerts
- Team dashboards
- Planning Center sync
Network
£129/ month
For multi-branch churches across multiple locations.
5 campuses 40 leaders
Start free trial- Everything in Growth
- 5 campus locations
- Cross-campus visibility
- Senior leadership views
- Priority support
Network Plus
£199/ month
For larger networks with many groups and leaders.
10 campuses 70 leaders
Start free trial- Everything in Network
- 10 campus locations
- 70 leaders included
- Dedicated onboarding
- Custom integrations
Need more than 30 campuses or 300 leaders? Contact us for a custom plan.
Extra leaders: £3/month each · Extra campuses: £10/month each